Your order will ship within 1-2 business days once your order is placed. You will receive a shipping confirmation with a tracking number after your package leaves our warehouse. Expected delivery date will be available on the courier tracking page.
Fedex and UPS are our main couriers for ground shipping service. For rural areas we may ship with different couriers. Signatures are required on delivery.
Your bike will arrive to your doorstep in a big box, almost ready to hit the streets. All you’ll need to do is unpack, assemble the front wheel, mount the pedals, place the handlebar, and make sure everything is tight. Our team members are always available to assist by phone or email.
Shipping is FREE for all Ebikes and items that are included in the same order. Orders that include more than one bike usually ship together. If you request bikes to be shipped separately, an additional $50 shipping fee will be applied.
Northern / Remote Area Shipping
Shipping to remote or northern areas (Yukon Territory, Northwest Territories, Nunavut) may incur extra shipping costs. We will review your order and provide you with a quote before shipping your items out to you.